Dog FAQs

Q: What are your opening hours?

Our Opening hours are (the gates will be closed outside these hours):

Monday: 8:30am - 4pm 
Tuesday: 8:30pm - 4pm
Wednesday: 8:30pm - 4pm
Thursday: 8:30pm - 4pm
Friday: 8:30pm - 4pm
Saturday: 9am - 12pm
Sunday:10am - 3pm
Public Holidays: 10am - 3pm
 

Q: What do I need to bring in for my pet?

You will need to bring:

  • your guests C5 Vaccination to be sighted by staff
  • A collar with a form of identification
  • Any medication that your pet is on

 

Q: What type of vaccinations does my pet require?

For dogs we require a minimum of C5 vaccination. Vaccinations have to have been given within the preceding 12 months.

Q: What if my Dog Becomes Unwell?

We work in close association with the Ultimate Vet Clinic in Narre Warren South. We would use this vet for any routine issues. In the case of an emergency involving your dog we would use the Animal Emergency Centre in Hallam, just ten minutes away.  Should your dog show any signs of incapacity we will immediately seek professional veterinary assistance. We will keep you informed of developments utilizing the emergency contact telephone number you provide, and if necessary, will arrange for your dog to be housed in the Vet's hospital.

We can, if you prefer, utilize the services of your usual Vet, but if this is not possible our Vet can certainly communicate with yours. On your return we will ask you to reimburse us for any costs incurred in providing this care for your pet.

Q: Is there a minimum stay over the peak periods?

Yes. Over Christmas holidays there is a minimum stay of fourteen days, over Easter the minimum is ten days.

Over peak periods you will be asked to pay for your pet’s stay at the time of drop-off. If you pick up your pet before the scheduled pickup date the fees for the remaining days are not refundable.

Outside peak periods there is no minimum stay requirement. For dogs we do overnight or even day-stays if you just need your dog looked after for a short while.

Q: Do you require a deposit to confirm a booking?

Yes. We will require a deposit to confirm all bookings over peak periods. 

Q: What methods of payment do you accept?

We take Visa, MasterCard, EFTPOS and cash for all dog minding.

Q: I would like my dog to be groomed whilst he is boarding. Can this be arranged?

Here at All Breeds we use a selection of external groomers. Please contact us to discuss this option.  

Q: What sort of exercise will my dog get?

Dogs are exercised a minimum of three times every day regardless of weather conditions. At All Breeds, dogs run out in social groups. Your dog will spend time with dogs of similar size and temperament while under close supervision of an experienced member of staff.

Q: My dog loves to play with other dogs. Can he be exercised with other dogs?

Yes, socialisation of dogs is what sets All Breeds apart. We love to see compatible dogs mix and play together. Of course we supervise all interaction.

Q: I have more than one dog. Can they be penned together?

Yes, dogs from the same family are welcome to share a run.

Q: What food do the dogs get?

We have chosen to use Tucker Time, which is made up of three important ingredients. These ingredients work simultaneously to improve your pets digestion and cleanse the pets bowel. This sustainable food gives your pet the energy required to maintain weight while boarding. This is carried out as guests can be up to 3 times as active. Secondly, we will combine the Tucker Time with Advance dry.  

If your dog has special dietary requirements we will feed this at no extra cost.

We have other feeding alternatives such as Big Dog BARF food and Four legs. 

Q: How are the kennels cleaned?

Every occupied dog run is fully disinfected then pressure-washed and dried every day. This all happens while the dogs are out having their morning run. All food and water bowls are washed and disinfected every day. Vacated runs and all bedding are disinfected when a dog goes home.

Q: Do I need to bring anything along with my dog?

At All Breeds dog kennels, we provide all bedding, bowls etc. If your pet has a special blanket or toy, it is fine to bring this as long as your pets' name is clearly marked. Dogs must arrive at the kennels on lead. The only other requirement is that you bring your pets' vaccination certificate and any special food or medication with you.

Q: When can I inspect the dog boarding kennels facilities?

We highly recommend inspection of boarding facilities particularly if you have not boarded your pet before. Across Melbourne there is a huge variety of accommodation types and quality and a broad range of costs. You are welcome to inspect our dog kennels Sunday to Friday between 10am and 2pm, Saturdays 10am and 12pm or by appointment. Please Note: that inspections are not available on public holidays and school holidays.

Q: Can you help with training my dog?

Yes, we work closely with Pro K9 Dog Training and Behaviour Consultancy to offer a full range of dog training services . We also offer a combined boarding and training package where we train your dog for you while you enjoy your holiday.

Please refer to our Dog Training page for more information on dog training.

Q: What should I expect when taking my dog home?

Dogs staying more than three days will receive grooming, including shampoo and bath prior to their departure at a bath fee indicated on our dog boarding page. We ask that you arrange collection before the close of office hours listed above. Just as it will have taken time for your pet to adjust to our boarding kennel surroundings, it will similarly take a little time to settle back in at home. As life in the kennels is very busy it is completely normal for dogs to be quite tired when retuning home.

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